FAQ | Window Replacement | Roofing Pittsburgh | American Window
American Windows
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Frequently Asked Questions

Question List

Do you offer payment plans?

Yes. We have several popular options, including No-Interest Plans. Applying is very easy. Approval is almost always lightning fast. Our options are flexible, so you can find a monthly payment that is comfortable for you and your budget.

By the way, perfect credit is not necessary; decent credit will get the job done. Visit our Financing page to discover more.

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How do your free consultations and quotes work?

We focus our consultations on what YOU want, not on us. We’ll bring our 17+ years’ experience in making our recommendations. You’ll get the information you need to make a decision that suits you.

Our quotes are in writing, and we don’t play pricing games. In short, we’ll give you a firm, fair quote and then the decision is yours.

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Will you always have the lowest price?

Not always. The truth of the matter is that you can almost always find someone willing to raise their hand and say they can do it for less.

The problem comes in because this kind of pricing means poor installation, inferior products, and sub-standard service. We prefer to focus on value, instead of just the bottom-line price.

Ask yourself these questions:

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Can I get references?

Yes! We love providing the names of past customers to you. This way you can hear first-hand what it’s like to work with us and decide for yourself. For more information, please visit our References page.

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Do you have all the proper licensing and insurance?

Yes. This is always important to check on with any contractor you are considering. Remember, liability can fall to the homeowner if the contractor is not properly insured. Proper licensing and insurance is one good indicator that you are dealing with a professional company.

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Are you an accredited member of the Better Business Bureau?

Yes, we’ve been accredited with them since 1999 when the company started. Not only that, but we’ve earned and maintained their highest possible rating: A+.

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I want my home to be more energy efficient - can you help with that?

Yes. In fact, this is one of our specialties. Very few companies will offer to scan your home with infrared technology and give you an assessment of the strengths and weaknesses of your home’s energy efficiency. We are happy to do that as part of our free consultation process.

By using the infrared technology, we take the guesswork out of it and base our recommendations on fact.

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